Support & Maintenance keeps your digital products healthy after launch — from urgent bug fixes to routine updates, backups, and performance checks.
LiGEN Lab works as an ongoing technical partner so your team can focus on customers while we handle platform care, improvements, and reliable response when issues appear.
What Is Included
- Bug fixes and issue troubleshooting
- Security patches and dependency updates
- Backup checks and recovery readiness
- Performance monitoring and optimization
- Small feature improvements and content support
How We Work
We set clear priorities, response expectations, and a maintenance rhythm that matches your product’s risk level — monthly care for stable sites, or closer support for active systems.
You get practical communication, documented changes, and a roadmap for improvements instead of one-off emergency only support.
Key Features
- Priority bug response and triage
- Scheduled updates and security care
- Uptime and performance checks
- Backup verification
- Plugin, theme, and dependency maintenance
- Small enhancements and UX polish
- Release notes and change tracking
- Flexible monthly support plans